Users can also access the customer’s profile and past interactions with your company from a single screen. Users can easily migrate from other CRM solutions and import their data without hassle. Some standout-features that make Freshsales user-friendly starts with its simple and clean UI. With basically no technical expertise required, Freshsales makes it easy for users to start selling without spending a hefty amount of time learning or training to use the product. Get an exclusive, abridged version of the G2 GRID Report, here.įreshsales is the best CRM for small business - Here’s why: User-friendly first Other established CRM software in the market has underwhelming NPS scores like 42 and 49. Net promoter score (NPS): Based on user experience, 94% of users are likely to recommend the product, 97% feel it is going in the right direction, among other factors, giving Freshsales CRM a whopping 85 on the NPS scale.Return on investment (ROI): Users reported that the payback period is 7 months while other solutions in the market take over a year!.Ease of implementation: Just 15 days to implement, with 0% third-party support required while other popular ones in the market take at least a month or more to implement with a little third-party support required.Customer satisfaction of over 90%, with an average overall rating of 4.7/5.īesides being an overall leader in the SMB category, Freshsales stands out in other crucial areas that are important to users as well, such as:.Over 750 reviews from users, out of which 550 are from our SMB user-base.For more information, visit follow us on Twitter and LinkedIn.G2, the world’s leading software review platform, names Freshsales as a leader in the SMB CRM category. Thousands of companies partner with G2 to build their reputation, manage their software spend, and grow their business - including Salesforce, Hubspot, Zoom, Adobe and more. G2 is the world's largest and most trusted software marketplace, helping more than 60 million people every year make smarter software decisions based on authentic peer reviews. State Department and World Health Organization - trust Yext to radically improve their business and deliver perfect answers everywhere. Brands like Verizon, Subway and Marriott - as well as organizations like the U.S. Yext's Answers Platform works by pulling in information, organizing it into a Knowledge Graph and then delivering it via a set of platform services, including Listings, Search, Pages & Reviews. Yext leverages AI to collect and organize a company's information and deliver it - in the form of answers - to customers, employees, and partners. Yext (NYSE: YEXT) is the Answers Company and is on a mission to empower every company in the world to provide authoritative answers to every question about their organization. To learn more, view G2's 2022 Best Software List and read more about G2's methodology. "We applaud those companies named to our 2022 list, as they've earned satisfaction among their customers as well as an impressive market presence." "Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms," said Godard Abel, co-founder and CEO, G2. "Not only does Yext provide search solutions, help our business grow, and deliver answers to our guests, but they genuinely take the time to collaborate in any way necessary to do what's best for your company." - User in CRM & Loyalty.Everything is easy to find, action, and understand." - User in Customer Experience "Yext is built to be extremely user friendly.The latest reports for Spring '22 were no exception - Yext was named a "Leader" in 23 reports – ranked #1 in 11 – and was added to 30 new reports as its innovative Support Answers solution continues to build momentum.
We appreciate the honor and are tremendously grateful for the invaluable feedback we receive as we work to put businesses in control of their digital experiences in every channel."Īlthough this is the company's first time appearing on G2's Best Software lists, Yext regularly scores top marks in G2's quarterly reports. "Our continued recognition on G2 demonstrates our commitment to driving real impact for our customers. Yext helps companies of all sizes deliver perfect answers everywhere," said Marc Ferrentino, President and Chief Operating Officer at Yext. "The world's best businesses know that customers, employees, and partners can ask questions about them anywhere.
0 kommentar(er)
